To enhance the security of our platform and protect your data from unauthorized use, we have updated our contact process.
How does it work? If you submit a support request without being signed into your account, we will send you a one-time verification email. You simply need to click the link in that message for your ticket to be processed by our team.
Why is this necessary? This measure helps us confirm that you are a real person and not an automated system. It ensures that your requests are handled securely and helps us maintain a high quality of service for all our customers.
Note: If you don't see the verification email within a few minutes, please check your spam or junk folder.